We photograph from 9am to 5:30pm, Monday through Friday. If you need a shoot outside of these hours, please call or email and we will do our best to accomodate your schedule.

Yes, all of our photographers have Supra e-key access.

Agents are not required to be at the photoshoot, so long as they provide access information so that the photographer can access the home. Of course, agents are welcome to attend the shoot if they'd like.

Generally speaking, our photographers can shoot a 3,000 square foot listing in an hour. The same listing would take an additional hour to complete a 3D tour. The time needed will increase with square footage.

Shoot times vary widely depending on the size and accessibility of the home, the type and quantity of photo services we are providing, and the degree of preparation the listing has undergone prior to the shoot.

Aerial photos require 15-45 minutes on-site, depending on acreage, tree coverage, and the accessibility of the property.

If you would like a more exact estimate of a shoot duration for a specific listing, please feel free to reach out!

Any listing that is more than 60 miles (round-trip) from our office in Minneapolis will incur a travel fee of $0.66 per additional mile. However, the round-trip limit is increased to 90 miles for a listing that orders $250 or more worth of services.

The agent will be notified in advance if the listing is located outside of our radius. In most cases, we will not photograph a listing more than 150 miles round trip. Please reach out if you have questions regarding a specific listing.

If you need a shoot done ASAP, please call us and we will do our best to accomodate your schedule. However, we cannot guarantee that a photographer will be available in your area.

We require a $250 order minimum in order to send a photographer on a weekend shoot. Photos taken on a weekend will be delivered within 24 hours of the shoot.